Privacy Policy
FlowFoundry Holding Ltd. (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our product, FlowStudio, and our website.
Who We Are
FlowFoundry Holding Ltd. is a company incorporated in England and Wales under English Law. Our registered office is located at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. We are the data controller for the purposes of data protection laws.
Information We Collect
We may collect and process the following data about you:
Information you provide: This includes information you provide when you register to use FlowStudio, subscribe to our services, use our website, or communicate with us. The information you provide may include your name, email address, phone number, and any other details necessary for providing our services.
Information we collect automatically: When you use FlowStudio or visit our website, we may automatically collect information about your device, browsing actions, and usage patterns. This may include your IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system, and platform.
Information from third parties: We may receive information about you from third parties, such as business partners, sub-contractors in technical, payment, and delivery services, advertising networks, analytics providers, and search information providers.
How We Use Your Information
We use the information we collect to:
Provide, operate, and maintain FlowStudio.
Improve, personalize, and expand our services.
Understand and analyze how you use our services.
Develop new products, services, features, and functionalities.
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to FlowStudio, and for marketing and promotional purposes.
Process your transactions and manage your orders.
Send you emails and other communications.
Find and prevent fraud.
Comply with legal obligations.
How We Share Your Information
We may share your information with:
Service providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf.
Business transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
Business partners: We may share your information with our business partners to offer you certain products, services, or promotions.
With your consent: We may disclose your personal information for any other purpose with your consent.
Legal requirements: We may disclose your information if we are required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Data Security
We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
The right to access – You have the right to request copies of your personal information.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal information, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal information, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. You are encouraged to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
FlowFoundry Holding Ltd.
71-75 Shelton Street
Covent Garden, London
WC2H 9JQ, United Kingdom
Limitation of Liability
To the maximum extent permitted by applicable English law, FlowFoundry Holding Ltd. and its affiliates, officers, directors, employees, agents, suppliers, or licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
• Your access to or use of or inability to access or use FlowStudio.
• Any conduct or content of any third party on FlowStudio.
• Any content obtained from FlowStudio.
• Unauthorised access, use, or alteration of your transmissions or content.
Indemnification
You agree to indemnify, defend, and hold harmless FlowFoundry Holding Ltd. and its affiliates, officers, directors, employees, agents, suppliers, or licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable legal fees) that they may incur as a result of or arising from:
• Your use of and access to FlowStudio.
• Your violation of any term of these Terms.
• Your violation of any third-party right, including any copyright, property, or privacy right.
• Any claim that your use of FlowStudio caused damage to a third party.
Cap on Liability
In no event shall the aggregate liability of FlowFoundry Holding Ltd. for all claims related to FlowStudio exceed the amount paid by you, if any, for accessing or using FlowStudio during the twelve (12) months immediately preceding the date of the event giving rise to the liability.
Basis
The limitations of liability set forth in this section shall apply whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if FlowFoundry Holding Ltd. has been advised of the possibility of such damage. The limitations set forth in this section shall apply to the fullest extent permitted by English law.
Governing Law and Jurisdiction
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you. The terms and conditions in this Limitation of Liability section are to be applied to the maximum extent enforceable under English law.